SaaS (Software-as-a-Service)

SaaS, pronounced "Sass", is an application delivery model whose time has come. In fact, more than 60 percent of CIOs plan to use some form of SaaS, according to a 2006 CIO survey conducted by management consultants McKinsey & Co., up from just 38 percent who said the same thing in late 2005. Looking ahead, market analysts at Gartner Inc. predict the worldwide SaaS market will more than triple by 2011, jumping from $6.3 billion in 2006 to $19.3 billion in 2011.

Software-as-a-Service provides companies with business applications hosted by a third party. Companies pay a subscription fee, rather than a more traditional licensing fee, and they access the applications over the Internet.

With SaaS applications you save money on:

• - Hardware (purchase, installation, configuration)
• - Software (license, maintenance, support)
• - Consulting (installation, configuration, updates)
• - Support staff
• - Power
• - Facility space
• - Special network connections
• - Administration

Lower Overhead & Increase IT Effectiveness

SaaS can lower IT costs by helping companies avoid many traditional overhead expenses. A typical software implementation involves purchasing, housing and maintaining servers; installing and maintaining the software; and then training (and sometimes re-training) staff. None of this is necessary with a SaaS implementation, at least for small and midsize companies.

IT personnel typically spend 80% of their time on application maintenance and operations and only 20% on innovation. SaaS removes the burden of application maintenance and operations from your IT staff allowing them to focus on value-add activities instead.

The SaaS "pay-as-you-go" subscription model frees companies from the commitment of long-term software licenses. Where traditional software involves a cycle of buying a software license, paying for a service contract and then having to pay for upgrades, small and midsize firms can instead simply pay a monthly fee, period. In addition, our SaaS subscriptions are based on usage, you only pay for what you use.

Unparalleled Customer Satisfaction

Midsized companies surveyed (100 to 499 employees) had a 95% customer satisfaction rate with their SaaS deployments - we can’t recall seeing a number that high for anything, let alone anything associated with software, said Saugatuck Research in the recently announced preliminary results of their most recent worldwide survey on SaaS adoption and deployment.

Rapid Setup and Deployment

SaaS helps companies with rapid implementations. In a study conducted by Nucleus Research, companies that deployed traditional customer relationship management (CRM) applications typically needed 18 months to do so. But companies that used SaaS-based CRM typically implemented their applications in just one to three months.

Use it From Anywhere

SaaS also offers increased mobility. Workers at multiple office locations, on the road, or at home can use the same essential documents, data, and tools. All you need is Internet access.

Any Size Company

A 2006 survey by Forrester Research, SaaS is a good deal for companies with 100 - 499 employees. "For companies with 50-100 users, SaaS is a slam dunk," says Ray Wang. View the entire report at: Forrester: The ROI Of SaaS.

SaaS Works

SaaS has been proven by small and midsize companies for over a decade. Success stories like this one are typical:

Among midsize technology companies, users of SaaS sales applications see sales leads and closes "at least two months earlier than they would with a traditional system," says R. "Ray" Wang, a principal analyst at market watchers Forrester Research in Cambridge, Mass. He adds that a typical return on investment (ROI) for a SaaS project undertaken by a midsize company is in the 20 percent to 30 percent range. It's that high, he adds, simply because a company can turn on and start using a SaaS solution right away, and with little training needed.

Put SaaS to Work For Your Company

Our SaaS solutions are hosted in our state-of-the-art data center facility which offers the latest in redundant power, environmental control and networking technology. The on-site Network Operations Center (NOC) is staffed 24x7 with trained engineers who monitor and safeguard the security of the network and equipment.

Our customers rely on the fact that our Network, Bandwidth, Security, Power and Environmental Controls are there for them 24x7x365.

For more information on our SaaS solutions or to speak to one of our specialists, please call 508-798-6620.