Time Sensitive Package Delivery Audit
Turn Shipping Expense into Business Margin

Today’s businesses are using time sensitive package deliveries to clients as a part of their strategy to achieve customer satisfaction goals.  Companies are spending a premium to insure that clients receive packages, parcels, and documents rapidly and efficiently.  This results in millions of world-wide deliveries daily, some of which are not on time.

When your customer receives your package and is happy with the service you provided, should you care if the package was delivered a couple of minutes late?  The answer is, Absolutely!

Package delivery companies consistently deliver time sensitive materials late and hope that you don’t notice or don’t care. Why?  Because a late delivery means you are entitled to a full refund of the freight charges! 

Manifest Credits are another way we get your money back.  When you don't send a package for any reason, but don't void it from the shipping system before the electronic manifest is sent to the carrier you are charged for a package that never actually ships! We get you that money back too!

Facts to consider:

• You are entitled to a refund of freight charges if your package is not delivered on time
• Freight charges can be 60% or more of a package delivery cost
• Requests for refunds must be submitted in a special format.  If you make a mistake, your refund is rejected and cannot be resubmitted
• Refund requests must be submitted within a certain time period after delivery takes place or you lose your right to a refund
• Blackout periods for delivery guarantees limit your ability to obtain refunds
• Each carrier has different rules, regulations, and submission policies for refunds
• Carriers make the process and procedures difficult in order to discourage refunds
• It takes less than a day to get your audit process up and running
• Manifest credits can be substantial, especially if you are an internet retailer
• In less than a week you'll start receiving the refunds you're entitled to

NO Software to install; No Hardware required; We do it all directly with your Carrier.

The Paxton Group audits your manifest and package deliveries, automatically determines if delivery time commitments are violated and accurately submits all refund requests on your behalf, at no cost!  We share a percentage of the refunds you receive (if any) so there’s no risk.  Win-Win!

Turn your shipping expenses into margin today!

Call us at (508) 798-6520 now, use the Contact Me button

or send an email to sales@paxtongroup.net to get started today.

Printable version in pdf

The Paxton Group, LLC. 67 Millbrook Street, Suite 204, Worcester, MA 01606    (508) 798-6520